Privacy Policy
hexclad respects your privacy. This U.S.-focused Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our store, place an order, contact support, or interact with our advertising.
We may collect identifiers and contact details, order and transaction information, payment-related records handled by authorized processors, device and browser information, approximate location, website activity, advertising interactions, communications, and inferences used to operate and improve the store.
We use this information to provide the website, process orders and payments, arrange shipping and returns, respond to customers, prevent fraud, maintain security, comply with applicable law, measure performance, and improve products and services.
Cookies and similar technologies support essential functions, preferences, analytics, fraud prevention, Google Ads, Remarketing, and Conversion Tracking. Google and other authorized partners may use cookies or similar identifiers to measure advertising and provide relevant ads.
We do not sell personal information for money. Certain advertising disclosures may be considered a sale, sharing, or targeted advertising under the CCPA/CPRA and other U.S. state laws. Eligible consumers may exercise access, correction, deletion, portability, and Do Not Sell or Share rights. We honor Global Privacy Control (GPC) signals where required and do not discriminate for exercising privacy rights.
We retain information only as reasonably necessary for order administration, support, fraud prevention, tax and accounting obligations, disputes, and legal compliance. We use reasonable safeguards, although no internet transmission or storage method is completely secure.
Our services are not directed to children under 13. Privacy requests may be submitted using the contact information below; we may verify identity before completing a request.
Merchant Information
Business name: hexclad
Brand name: hexclad
Email: Support@hexcoud.shop
Phone: (203) 876-3515
Physical address: 55 Lincoln St, New Haven, Connecticut 06511, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)